Privacy Policy for Camerabotics LLC

Last Updated: 2/13/2026
Effective Date: 2/13/2026

Welcome to Camerabotics LLC (“Camerabotics,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

Visit our website (including camerabotics.com)
Use any of our web-based services, platforms, or APIs (“Web Services”)
Access or use the Lensmater software, including desktop, cloud-based, and related tools

This Privacy Policy applies globally to all users of Camerabotics products and services.

By accessing or using our Services, you agree to the practices described in this Privacy Policy.
If you do not agree, please do not use our Services.

1. Information We Collect

We collect information in two primary ways: information you provide directly and information collected automatically.

A. Information You Provide Directly

You may provide personal information when you:

Create an account
Purchase or subscribe to a service
Contact customer support
Submit feedback or requests
Upload or process content through Lensmater

This may include:

Contact Information: name, email address, phone number, company name
Account Details: login credentials, authentication information
Billing Information: payment details (processed securely through third-party payment providers)
Support Communications: messages, attachments, troubleshooting details

B. Information Collected Automatically

When you use our Services, we may automatically collect:

Device & Log Data: IP address, browser type, operating system, device identifiers
Usage Data: features used, session duration, activity logs, performance metrics
Analytics Data: aggregated statistics for service improvement

2. How We Use Your Information

We use collected information to:

Provide, operate, and maintain our Services
Authenticate accounts and ensure secure access
Improve Lensmater and our web platforms
Respond to inquiries and support requests
Communicate service updates and product changes
Detect fraud, abuse, or security risks
Comply with legal and regulatory obligations

We do not use your personal information for purposes materially different from those described without notice.

3. Cookies and Tracking Technologies

Camerabotics uses cookies and similar technologies to:

Ensure website functionality
Remember user preferences
Analyze site performance and usage trends
Improve service experience

You can control cookies through your browser settings, though disabling cookies may limit certain functionality.

4. Sharing of Information

We may share your information only in the following circumstances:

A. With Service Providers

We may share data with trusted third-party vendors that support operations, such as hosting providers,
analytics tools, payment processors, and customer support platforms.

These providers are contractually required to protect your data.

B. Legal Requirements

We may disclose information if required to comply with applicable laws, respond to lawful requests,
or protect Camerabotics’ rights, safety, and property.

C. Business Transfers

If Camerabotics LLC undergoes a merger, acquisition, restructuring, or sale of assets,
user data may be transferred as part of that transaction.

D. With Your Consent

We may share information when you explicitly authorize us to do so.

5. Lensmater Software Data

Lensmater may process user-generated content, including technical imaging workflows, metadata,
and related files.

Camerabotics does not claim ownership of customer-uploaded content.
Data is used only to provide the intended Lensmater functionality and service improvements.
Customers remain responsible for ensuring they have rights to upload and process any data.

6. Third-Party Links and Integrations

Our Services may include integrations or links to third-party platforms.
Camerabotics LLC is not responsible for third-party privacy practices.
We recommend reviewing their policies before using external services.

7. Data Retention

We retain personal information only as long as necessary to provide Services,
meet contractual obligations, comply with legal requirements, resolve disputes,
and enforce agreements.

You may request deletion of your data as described below.

8. Your Rights and Choices

Depending on your location (GDPR, CCPA, etc.), you may have the right to:

Access the personal information we hold
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Request portability of your data
Opt out of marketing communications

To exercise these rights, contact us using the information below.

9. Data Security

We implement reasonable technical and organizational measures to protect your information.
However, no online system is 100% secure, so users should take precautions such as using strong passwords.

10. International Data Transfers

Camerabotics LLC may process data in countries outside your residence.
Where required, we apply appropriate safeguards to protect personal information.

11. Children’s Privacy

Our Services are not intended for children under 13.
We do not knowingly collect information from children.
If we discover such data, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Updates will be posted on our website with a revised “Last Updated” date.
Continued use of the Services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

Camerabotics LLC
Email: [email protected]
Website: camerabotics.com